At Quality Nexus, we value your privacy and are committed to protecting your personal information in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore. This Privacy Policy explains how we collect, use, and safeguard your data when you use our aerospace quality management consulting and training services.
1. Information We Collect
We may collect the following information:
- Name, job title, company name, phone number, email address
- Professional details (industry, quality/certification interests such as AS 9100, AS 13100, NADCAP)
- Billing and payment information
- Any additional details you provide when requesting consultations, training, or quotations
2. How We Use Your Information
Your information is used to:
- Provide consulting, training, audit support, and certification-readiness services
- Communicate with you regarding enquiries, quotations, bookings, and service delivery
- Process payments and invoices
- Improve our services and customer experience
3. Information Sharing
We do not sell or rent your personal information.
However, we may share your details with:
- Trusted partners and consultants assisting with service delivery
- Payment processing partners
- Regulatory or certification bodies, where required
- Legal authorities if required by law
4. Data Security
We take appropriate security measures to protect your personal data from unauthorized access, misuse, loss, or disclosure, in line with the PDPA.
5. Cookies & Tracking
Our website may use cookies to enhance your browsing experience and analyze website traffic.
6. Your Rights
Under the PDPA, you have the right to:
- Access your personal data
- Request correction or deletion of your information
- Withdraw consent at any time
- Contact our Data Protection Officer with any data privacy concerns
7. Third-Party Links
Our website may contain links to external sites (e.g., IAQG, certification bodies). We are not responsible for their privacy practices.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
9. Contact Us
QUALITY NEXUS
+65 9886 7100
[privacy@qualitynexus-sg.com]